Job Opportunities

YDSA Certifying Authority

Certifying Authority Department Head and Technical Auditor

The Company and Associations

The Yacht Brokers, Designers and Surveyors Association (YBDSA) is a management and holdings company formed to provide organizational, advisory and secretariat services to two self-determining and long-established members associations: the Yacht Designers and Surveyors Association (YDSA) and the Association of Brokers and Yacht Agents (ABYA).

The organization’s income is derived from a variety of sources including the certification of small commercial vessels. The association’s Certifying Authority (CA) department is a discrete business unit operating within the YBDSA organization and manages the inspection and certification of these vessels on behalf of the Maritime and Coastguard Agency (MCA).

The Role

The YBDSA are seeking a new department head with maritime experience and expertise to manage their Certifying Authority business unit. The role’s two principal duties are to supervise the department and to apply specialist technical knowledge in the auditing of certification applications, but it will also involve significant participation in the day-to-day operations of the department.
This is a newly created position in a small but growing department and it will impact the roles of its existing valued and experienced staff, consultants and association member surveyors. The successful candidate must demonstrate their ability to efficiently direct, focus and streamline the department’s activities while applying a respectful management style.

The business unit is busy and ambitious for growth, and the innovation and implementation of improved business systems and practices will be crucial to the department’s continuing success.
Accuracy, productivity, timely internal and external communications and the confident provision of unambiguous expert advice to staff, clients and other stakeholders are central to the role.
Professional and regular liaison with an elected committee of senior surveyors, the MCA and other certifying authorities and government agencies along with continual awareness of changes to legislation and applicable regulations are critical.

Candidate Attributes

• Maritime technical or engineering qualifications
• Marine surveying or comparable experience
• Specific knowledge of MCA codes and vessel stability and safety
• History of working with similar industry codes and inspections
• Understanding of auditing practices
• Sound human, departmental and business resource management
• First-class communication and self-presentation
• Modern IT skills

Job Details

This is a full-time position working mainly at the association’s Petersfield, Hampshire offices.

Salary around £38,000 to £40,000 depending on experience. Starting immediately.

Applications are to be received by Friday 4th February 2022.

How to apply

Please send applications to Steven Foy info@ybdsa.co.uk

Contact Details

Steven Foy

info@ybdsa.co.uk

Sanlorenzo

Providing professional warranty and service aftercare for new Sanlorenzo and Bluegame yachts. Specific responsibilities will include (but not be limited to) the following:

• Client experience – ensuring the client experience exceeds all expectations, being warm, courteous and exemplary in its execution.
• Build surveys – liaising with the building surveyor, yard and /or clients to ensure any points raised pre-handover are resolved prior to handover.
• Commissioning and sea trials – visit the factory during the build and upon completion to sign off the yacht.
• Handover - accompanying the clients during the handover process, acting as their representative as necessary.
• Client communication – acting as the main point of contact between clients, captains and building yard for aftersales, warranty and service.
• Oversee and satisfactorily resolve all warranty issues for the Sanlorenzo and Blue game range, working closely with all stakeholders to resolve technical and operational issues, maintaining positive customer relationships in all communications.
• Monitor the warranty cost recovery, ensure that non-recoverable costs are kept within acceptable levels and other costs are recovered.
• Develop a comprehensive Aftersales service to include parts and service work for new boat customers, ensuring client retention through a comprehensive customer care experience.
• Providing out of hours telephone support as and when required.

Person Specification

• Previous experience with either construction, maintenance or operation of yachts, and detailed technical knowledge of a power boat’s systems and equipment a requirement.
• A smart and well-presented appearance.
• Excellent communication and negotiation skills with customers, suppliers and colleagues alike.
• Solid commercial and business acumen.
• Must have a flexible attitude to working weekends if required and be able to travel both in the UK and abroad at short notice if needed

How to apply

The ideal candidate will currently be working in a similar role within the marine industry. Interested individuals should submit a copy of their CV together with a covering letter to Joanna Despard, HR Manager at the following email address: personnel@ancasta.com. The closing date for applications is 25 February 2022.

Contact Details

Joanna Despard

personnel@ancasta.com