Business Development Courses 

The Skills Network YDSA Microsite

The Skills Network and the YDSA are currently working together to offer Learners access to Level 2 & 3 qualifications via distance learning. 

There are a range of business development training courses within The Skills Network, from accountancy and health and safety, to digital marketing training, all of which can support a business and at a reduced or free rate. 

There are also many courses that initially may not appear relevant but may well support the varied type of operations that take place in the commercial vessel sector, such as working with young people, working with those with differing abilities and food and drink services onboard.

We have picked out a couple of relevant courses listed below but please have a browse here YDSA - training and development to see the full range of courses available, some courses are fully funded whilst others cost from £30 depending on the level.

Manual Handling Safety at Work

Manual handling is the transportation or support of a load either by hand or by bodily force, including lifting, putting down, pulling, pushing, moving or carrying loads. All employers must protect their employees from any risk of injury from any hazardous manual handling in the workplace, meaning manual handling training courses are vital.

Our online CPD manual handling safety at work course is designed to provide an understanding and awareness of the risks associated with manual handling and how to recognise and reduce the risks to prevent injury or ill health.

Manual Handling Safety at Work

Understanding Search Engine Optimisation for Business

This short course in Understanding SEO for Business teaches the principles of SEO. Learn how to optimise websites for Google search using multiple techniques including technical optimisations, content and digital PR. Discover why SEO is important for business and the different SEO techniques that form a digital marketing strategy.

Understanding Search Engine Optimisation for Business

Stress Management

Research shows that stress, along with anxiety and depression, account for 51% of all work-related ill health cases in the UK, so it is essential that people know how to manage stress at work. No matter the job role, business size or sector, everyone can experience stress, and employers have a legal duty to protect their employees from it.

The online CPD Stress Management course is perfect for individuals wanting to upskill for personal or professional reasons, or employers looking for stress management training for their staff. It will provide the key knowledge needed and covers subjects including the causes and impact of stress, symptoms, management techniques, how to provide support and reduce stress, and management responsibilities.

Stress Management CPD

Level 2 Certificate in Principles of Customer Service

Learn the basic principles of good customer service, this qualification provides the knowledge and skills required by employers to work in a range of different environments in a customer service role. Develop essential knowledge of how to carry out customer service related tasks such as how to manage information and support events. 

In Scotland, this course is comparable to a Level 5 based on the Scottish Credit and Qualification Framework. Upon completion of the course, learners in Scotland will receive the college’s e-certificate.

Fully Funded 

Level 2 Certificate in Principles of Customer Service

Induction of New Staff

Induction training is an important form of employee training for new staff. It enables them to perform their duties and be productive as quickly as possible, and to feel comfortable in their new profession or job role. Effective induction training covers key information such as health and safety, and specific training on any duties and skills required for a new job role.

The CPD course Induction of New Staff online short course is suited for both individuals looking to upskill, and employers looking for staff induction training for employees. It will provide a range of knowledge surrounding the induction process, the benefits of induction training, legal aspects, progression, evaluation, and more.

Induction of New Staff